TELEPHONE BASED SELLING

OUTBOUND TELESALES TRAINING

About this course

Within this sales training course you will learn the essential skills, sales techniques and sales strategies needed to win more sales when making outbound sales calls, you will learn how to overcome obstacles and barriers to our prospects such as gatekeepers and automated phone systems, you will understand the importance of asking better questions, how to understand buyers needs, you will learn how to understand and deal with buyers objections plus learn how to work with buyers to secure the sale.

We will also cover time management for salespeople as well as understand how to manage sales pipelines and manage prospect lists, by investing one day of your time you will walk away with the skills that will help you to make more commission, every month.


Who will benefit from the course?

•    Field sales people                                                          •    Business to business salespeople
•    Salespeople who need a refresher                           •    New salespeople
•    Client relationship managers                                       •    Internal telesales people
•    Account managers                                                        •    Business development managers
•    Commercial managers                                                  •    Salespeople who have had no formal training on the subject 


Course outcomes - Upon completing this course you will be able to

Understand and how to use sales pipelines                                    •   Time management skills 
Understand the sales process                                                           •   Understand the buying process
How to ask the right questions                                                          •   How to qualify a customer's requirements
How to book sales appointments and meetings                           •    Prospecting skills and Lead Generation Skills            
Building rapport and establishing relationships                             •   Objection handling skills
Dealing with difficult selling situations                                             •   Understanding buyer behaviour
How to create and generate value                                                   •   How to read other people                                           
How to focus on the outcome when closing the sale                    •   How to close the sale and gain commitment
  



  

Do you have a sales training requirement?

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